We are committed to providing quality products to our customers. While we hope that you are always satisfied with your BB Lifestyle purchase, we realize there are times that you may need to return a product. If you need to return your product, please review the information below.
- Returns must be made within 30 days of your original purchase date for a refund.
• Product must be in its original, unopened, and unused condition.
• Please note on the front side of your receipt or packing slip the reason for your return
- We regret that we do not refund original shipping costs with the return.
- BB Lifestyle LLC
Attn: Returns/Exchanges Dept.
27071 Cabot Road Suite 123
Laguna Hills, CA 92653
You will be responsible for the return shipping & handling charges, which will not be refunded unless you received damaged merchandise (see Damaged Products Policy).
Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
All returns will be credited to the original credit card used at the time of purchase.
Returns will be processed within 2 weeks of our office receiving your item.
Allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
Please do not mail any packages C.O.D., as they will not be accepted.
Only product purchased on www.BBlifestyle.com may be accepted for a return. Product purchased from BBlifetyle.com cannot be returned or exchanged at retailers that sell BB Lifestyle products.
Please contact customer service with any questions by email at customerservice@BBlifestyle.com.
DAMAGED PRODUCTS POLICY
If you receive a BB Lifestyle product that is damaged, you may contact customer service within 30 days of the original purchase date for a replacement. The product will not be replaced after 30 days of original purchase. Please contact customer service at customerservice@BBlifestyle.com and we will respond with the appropriate return and/or exchange instructions.
*FREE SHIPPING ON ORDERS OVER $50
This free shipping offer applies to the total value of products in the order, not the total order; therefore, tax and/or shipping fees are not included in the $50.00 threshold required.